The run up to the 31st January Self Assessment filing deadline is one of the busiest times of the year for HMRC and it’s 12 million customers who will need to file a Self Assessment tax return for the 2022 to 2023 tax year.
It’s often quicker and easier to go online or to the HMRC app to get the Self Assessment help and support customers need to file and pay their tax return online. The HMRC app is used by 1.2 million customers each month and has a 4.8/5 rating on the App Store. HMRC are modernising the tax system to allow more customers to self-serve and access the information they need online, they are continuously expanding online and app services to enable customers to do this more and more.
On 11th December, HMRC introduced new measures to direct customers to their online services wherever appropriate. This change allows advisers to focus on answering priority calls that cannot be handled online. Around two-thirds of calls to the SA helpline can be resolved far quicker through HMRC’s online services.
The annex below provides more details about:
- Changes we have made to how to get Self Assessment help and support
- Who needs to file a Self Assessment tax return
- Schemes to help with tax payment
- Self Assessment penalties and charges, and the
- Appeals process