Fraud is now the most common crime in the UK, with 1 in 15 of us falling victim, costing nearly £7 billion a year. With developments in modern technology opening up new avenues for criminals to target victims, 9 in 10 internet users have also encountered online scams.
The Fraud Strategy marks a step forward in the government’s fight back against scammers, in response to how these crimes have evolved.
New measures will close the routes that scammers use to target victims, including by banning cold calls on all financial products – such as types of insurance or sham crypto currency schemes – and working with Ofcom to use new technology to further clamp down on number ‘spoofing’, so fraudsters cannot impersonate legitimate UK phone numbers.
The Government will also ban other devices or methods commonly harnessed by scammers to reach thousands of people at once such as so-called ‘SIM farms’ and review the use of mass texting services to keep these technologies out of the hands of criminals.
To make it easier for victims to report fraud and rebuild confidence that cases are being dealt with properly, a new system, replacing the current Action Fraud service will be up and running within the year. Backed by a £30 million investment, it will provide a simpler route for reporting fraud online, with reduced waiting times and an online portal to allow victims to get timely updates on the progress of their case. This improved service will also ensure victims’ reports are acted upon more effectively, using data to ensure we can continue to build intelligence as criminals continue to find new ways to target victims.
The new National Fraud Squad will overhaul how these crimes are investigated by taking a proactive, intelligence-led approach, backed by 400 new specialist investigators. It will work with local forces, international partners and the UK intelligence community to ensure that callous fraud cells who target millions of Brits each day are shut down.
To push the response to fraud at the highest level, a new Anti-Fraud Champion, Anthony Browne MP, has been appointed. He will draw on his considerable experience as the former CEO of the British Banking Association to drive collaboration with industry and represent the UK internationally.
As a mother of two, I worry about the ever-growing sophistication of scammers, especially online and therefore welcome the publication of the Fraud Strategy which will help give greater protection to victims and see more fraudsters brought to justice.
The Fraud Strategy in full can be found here: Fraud Strategy - GOV.UK (www.gov.uk)