The Post Office is proposing to relocate Eastleigh Post Office branch and create a new branch within the nearby WHSmith’s store offering a wide range of Post Office services.
The Post Office branch would move to the WHSmith store at the Swan Centre, Eastleigh, SO50 5SG . This is around 260 metres from its current site at 14, High Street, Eastleigh, SO50 5TA.
The existing Eastleigh branch team will move to the new site and will continue to be employed by the Post Office, delivering high quality service to customers.
The Post Office will be inviting customers and interested parties to give their comments on the proposed move in a public consultation that starts today (27 July 2016).
Roger Gale, General Manager of the Post Office Crown Network, said: “We are committed to keeping our services at the heart of communities which we know is hugely important to people. This proposal means we can continue to do that, into the future.”
Customers will be offered the same range of services (with exception of cash machine).
“Our collaboration with WHSmith helps secure the long-term viability of services for local customers,” said Mr Gale,
“We are making sure we take the right course of action to sustain services for years to come. We must adapt to the changing needs of our customers, who want a convenient and flexible choice of when and how they do business with us – whether that is face to face, on the web or through new initiatives such as self-service kiosks.”
Subject to consultation, the new Post Office branch will have four serving positions, a mixture of one screened and three open-plan counters plus two self-service kiosks.
Public consultation
During the public consultation, which ends on 14 September 2016, the Post Office welcomes feedback on factors such as the location, the proposed premises, accessibility or community issues that customers would like considered before a final decision is made on the proposal. It is proposed the branch would move in February 2017.
Customers can provide views during the consultation:
on the website: www.postofficeviews.co.uk
by email: comments@postoffice.co.uk
by phone: 03457 22 33 44 (Textphone 03457 22 33 55)
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